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Shipping/Policies
Shipping
We offer the following shipping options:
Payment Methods
If you are interested in purchasing anything on this site, you may do so by adding
the item to your shopping cart. We accept MasterCard, Visa, Discover, American Express and PayPal for online orders.
You may also call (585) 322-7805 to place an order over the phone or ask questions about products.
If you use a credit card, your order will ship immediately. If you pay by personal check, your order will ship as soon as
the check is cleared. International orders must be paid with a bank transfer.
Privacy Policy
Contact
information including email address, telephone number, address, etc. which is provided by the user is used solely for the
purpose of completing the order. This includes information pertaining to gift recipients. Financial information including
credit card numbers, expiration dates, billing address is used solely to bill the customer for their order. None of your
information will ever be traded or sold.
Return Policy-All returns require a return ID number. Call (585)322-7805 for a
return ID number
Liquid Products-Liquid products must be un-opened to return and are subject to a 10%
re-stocking charge.
Fountains-aerators and any related items are only returnable if they have never been
in the water. All fountain related returns are subject to a 25% restocking charge.
Damages- All
damages must be reported within 24 hours of delivery to be considered.
Refunds- Credit card refunds are
charged a 6% processing fee. Store credit is given at 100%.
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